Help Centre

75game Frequently
Asked Questions

Welcome to the 75game FAQ — your go-to resource for clear, honest answers about registering an account, making deposits via JazzCash or EasyPaisa, placing cricket and PSL bets, understanding bonus wagering requirements, and keeping your gambling safe and responsible. Everything Pakistani players need to know, in one place.

25 Questions Answered
5 Topic Categories
24/7 Live Support
EN / UR Support Languages

What You Can Find Here

75game is committed to transparency. These six areas cover the questions our Pakistani players ask most often — from first deposit to responsible gaming support.

Account & Registration

Everything from creating your 75game account and completing KYC to resetting your password and understanding the one-account-per-player policy for Pakistani users.

Deposits & Withdrawals

JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and USDT TRC20 — learn about minimum amounts, processing times, fees, and daily withdrawal limits in PKR.

Games & Cricket Betting

Slots, live casino, cricket, and PSL betting explained. Understand RTP, fair play certification, in-play markets, and how to place your first bet on 75game.

Bonuses & Promotions

Demystify wagering requirements, welcome bonuses, free spins, and the 75game loyalty programme — so you always know exactly what you are signing up for.

Safety & Responsible Gaming

Age verification, self-exclusion, deposit limits, and our international gaming licence — the protections 75game has in place to keep every player safe.

24/7 Support in Urdu & English

Can't find the answer here? Our support team responds in under 5 minutes via Live Chat and handles queries in both English and Urdu for players across Pakistan.

Account & Registration Sign-up, KYC verification, login issues, account management

Creating a 75game account takes just a few minutes. Visit the 75game website, click the registration button, and fill in your details including your full name, email address, mobile number, and date of birth. You must be at least 21 years old to register. After submitting, you will receive a verification OTP on your mobile number. Enter the code to activate your account and you are ready to deposit and play.

75game requires KYC (Know Your Customer) verification before processing your first withdrawal. You will need to submit a clear photo of your Pakistani CNIC (Computerised National Identity Card) showing both front and back, along with a recent selfie holding the CNIC. In some cases, 75game may also request a recent utility bill or bank statement as proof of address. KYC is a standard requirement under our international gaming licence obligations.

On the 75game login page, click "Forgot Password" beneath the login form. Enter the email address or mobile number linked to your account, and 75game will send a password reset OTP or link within a few minutes. Follow the instructions to set a new password. If you do not receive the reset message within 5 minutes, check your spam folder or contact our 24/7 Live Chat support team for assistance.

No. 75game strictly allows only one account per person, per household, and per device. Creating multiple accounts to claim bonuses or circumvent limits is a violation of our Terms and Conditions and will result in permanent account closure and forfeiture of all associated balances. If you believe a duplicate account was created in your name, contact our support team immediately to resolve the situation.

To permanently close your 75game account, log in and navigate to Account Settings, then select "Close Account." Alternatively, contact our support team via Live Chat or email at [email protected] with your account details and closure request. Before closure, ensure you withdraw any remaining balance. If you are closing for responsible gaming reasons, we strongly recommend using our self-exclusion tool instead, which can be reversed when you are ready to return.

Deposits & Withdrawals JazzCash, EasyPaisa, bank transfers, processing times, fees, limits in PKR

The minimum deposit on 75game is PKR 500 for JazzCash and EasyPaisa transactions. For bank transfers via HBL, UBL, or Meezan Bank, the minimum deposit is PKR 1,000. USDT TRC20 deposits have a minimum equivalent to approximately PKR 1,000. These minimums are kept low deliberately to ensure 75game is accessible to players across all income levels in Pakistan, from Karachi to Lahore to Faisalabad.

Log in to your 75game account and go to the Cashier or Deposit section. Select JazzCash as your payment method, enter the amount you wish to deposit in PKR, and confirm. You will receive a payment prompt on your registered JazzCash mobile number. Approve the transaction using your JazzCash PIN. Funds are credited to your 75game account instantly in most cases, with a maximum processing delay of 5 minutes.

Yes, EasyPaisa is a fully supported deposit method on 75game. The process is identical to JazzCash — visit the Cashier, select EasyPaisa, enter your deposit amount in PKR, and confirm the transaction via your EasyPaisa app or USSD prompt. Deposits via EasyPaisa are typically instant. The minimum deposit via EasyPaisa is PKR 500 and there are no fees charged by 75game for EasyPaisa transactions.

JazzCash withdrawals on 75game are among the fastest available, typically processed within 30 minutes to 2 hours after approval. Withdrawal requests are reviewed by our finance team before dispatch — this review usually takes under 30 minutes during business hours. Once approved, JazzCash transfers arrive almost instantly. The minimum withdrawal via JazzCash is PKR 500 and the maximum per transaction is PKR 50,000.

75game does not charge any platform fees on standard withdrawals. However, your bank or mobile wallet provider (JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank) may apply their own transaction charges, which are outside 75game's control. USDT TRC20 withdrawals may incur a small network gas fee. We recommend checking your payment provider's fee schedule if you are concerned about charges on the receiving end.

The standard daily withdrawal limit on 75game is PKR 200,000 for regular accounts. Verified VIP players may be eligible for higher daily limits — contact our support team to discuss your account tier. Withdrawals above PKR 200,000 can be split across multiple days. All withdrawals must go to a payment method registered in the same name as the 75game account holder to comply with our anti-fraud policies.

Games & Gameplay Slots, live casino, cricket betting, PSL, RTP, mobile play

75game hosts hundreds of slot games from leading international software providers, including 5-reel video slots, classic 3-reel slots, megaways slots, and jackpot slots with large prize pools. Popular categories include fruit machines, adventure-themed slots, and branded titles. All slot games on 75game use certified Random Number Generators (RNG) to ensure completely fair and unpredictable outcomes on every spin.

Yes. 75game offers a full live casino section featuring real human dealers streamed in high definition. Available live games include Baccarat, Roulette, Blackjack, Dragon Tiger, and several live game show formats. Games run 24 hours a day, 7 days a week. You can interact with dealers and other players via live chat during sessions. A stable internet connection is recommended for the best live casino experience on 75game.

75game offers pre-match and in-play cricket betting on all major formats including Test matches, ODIs, T20Is, and domestic leagues. To place a cricket bet, navigate to the Sports section, select Cricket, choose your match, and pick your market — such as match winner, top batsman, total runs, or over/under. Enter your stake in PKR, review your potential payout, and confirm the bet. Live betting markets update in real time during the match.

Yes, Pakistan Super League (PSL) betting is one of the most popular features on 75game among Pakistani players. During the PSL season, 75game covers every match with a wide range of markets including match winner, highest run scorer, most wickets, player of the match, and live in-play betting. PSL odds are updated in real time and are among the most competitive available to Pakistani bettors. Special PSL promotions are also offered during the tournament.

Yes. 75game is fully optimised for mobile play. The platform works seamlessly on any modern Android or iOS smartphone or tablet through the mobile browser — no app download is required. Simply open your browser, visit the 75game website, and log in. The mobile interface automatically adjusts to your screen size. All features including deposits, withdrawals, live casino, sports betting, and account management are available on mobile.

Bonuses & Promotions Welcome bonus, wagering requirements, free spins, loyalty programme

75game offers a welcome bonus for new players on their first deposit. To claim it, register your account, make your first qualifying deposit in PKR, and the bonus will be credited automatically to your account. The welcome bonus comes with wagering requirements that must be met before any bonus-derived winnings can be withdrawn. Full terms including minimum deposit amount, eligible games, and wagering multiplier are detailed in the Bonus Terms section of the 75game website.

Wagering requirements (also called playthrough requirements) specify how many times you must bet your bonus amount before you can withdraw winnings earned from it. For example, a 30x wagering requirement on a PKR 1,000 bonus means you must place a total of PKR 30,000 in eligible bets before the bonus converts to withdrawable cash. 75game clearly states the wagering requirement for each promotion in its bonus terms. Slot games typically contribute 100% towards wagering requirements.

Yes, 75game periodically offers free spins as part of welcome packages, deposit match bonuses, and ongoing slot promotions. Free spins are credited to specific slot games and must be used within a defined time window. Any winnings from free spins are typically subject to wagering requirements before withdrawal. Check the Promotions section of your 75game account regularly for current free spins offers available to Pakistani players.

Yes, 75game rewards regular players through a loyalty programme where you accumulate points based on your real-money wagering activity across sports betting, casino games, and slots. Points can be redeemed for bonus credits, free spins, or cashback. Higher-tier VIP players enjoy additional benefits including dedicated account managers, faster withdrawals, exclusive promotions, and higher deposit and withdrawal limits. Contact support to learn more about your current loyalty tier and how to progress.

Safety & Responsible Gaming Licence, 21+ age requirement, self-exclusion, deposit limits, support resources

75game operates under an internationally recognised gaming licence, which means the platform is regulated by an established international gaming authority. This ensures that games are fair, player funds are protected, and responsible gaming standards are enforced. Pakistani players access the platform under the jurisdiction of the licensing authority. 75game complies with all applicable international regulations relating to player protection, anti-money laundering, and fair gaming practices.

The minimum age to register and play on 75game is 21 years old. This is a strict policy with no exceptions. During registration you must confirm that you are 21 or older, and 75game reserves the right to request documentary proof of age — such as your CNIC — at any time. Any account found to belong to a player under 21 will be immediately closed and any deposited funds returned to the originating payment method.

75game offers a self-exclusion tool accessible from Account Settings under the Responsible Gaming section. You can choose a temporary exclusion period of 24 hours, 7 days, 30 days, or 6 months, or opt for permanent closure. Once self-exclusion is active, you cannot log in, deposit, or bet until the period expires. You will also be removed from all marketing communications automatically. Self-exclusion cannot be reversed before the chosen period ends.

Yes. 75game allows you to set daily, weekly, and monthly deposit limits in PKR directly from your account settings. Once set, a limit takes effect immediately. Reducing your limit is instant. Increasing a limit requires a mandatory 48-hour waiting period — this cooling-off delay is a deliberate responsible gaming measure to prevent impulsive decisions. There is no charge for setting or adjusting your deposit limits on 75game.

75game customer support is available 24 hours a day, 7 days a week. The fastest way to get help is via Live Chat, available on every page of the 75game website — average response time is 3 to 5 minutes. You can also email [email protected] for non-urgent queries. Our support team handles queries in both English and Urdu, making it easy for players across Karachi, Lahore, Islamabad, and the rest of Pakistan to get assistance in their preferred language.
Still can't find what you're looking for?

Our support team is online 24/7 and responds in under 5 minutes via Live Chat. We cover everything from technical issues and payment delays to responsible gaming advice — in both English and Urdu. Look for the Live Chat button on any page of the 75game website, or write to us at [email protected] and we will get back to you promptly.

Ready to Start Playing at 75game?

Join hundreds of thousands of Pakistani players already enjoying cricket betting, PSL markets, live casino, and slots — with JazzCash and EasyPaisa deposits from just PKR 500.

Create Your 75game Account Responsible Gaming Guide